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We will soon be moving
We are pleased to announce that we have broken ground on our new primary clinic location. This will replace our Springdale Clinic. The new clinic will be located
on Parkview Ave. off of Joyce Blvd. in Fayetteville. This is scheduled for completion in the fall of 2008. Check back for updates
We have two locations to better serve you
OFFICE ADDRESS
Arnold Orthopaedics & Sports Medicine
Main Office
802 W. Maple Ave.
Springdale, AR 72764
Phone: 479.751.3860
Fax: 479.751.4253
Toll Free: 1.866.443.KNEE (5633)
Click Here For Directions
Fayetteville Branch
3715 N. Business Dr.; Suite Number 101
Fayetteville, AR 72703
(Located on the Corner of Joyce and Old Missouri)
Phone: 479.695.1200
Availability is limited, please call for appt times
Click Here For Directions
OFFICE HOURS
Monday though Friday: 8:00 a.m. - 5:00 p.m.
APPOINMENTS AND SCHEDULING
If you need an appointment, you may call our main office, and we will be glad to assist you in scheduling your appointment.
Please have your information, including all employer and insurance information available when scheduling.
Unless it is of a dire need, Dr. Arnold is unable to see any patient without an appointment. The
schedule is filled well in advance, and unless you have an injury that is recent, please call ahead
for an appointment time. Also, please do not bring anyone with you to be seen, unless they too have
made an appointment for that time. We will do our best to work within your needs.
We request that all appointments be cancelled no later than 24 hours in advance as a courtesy to Dr.
Arnold and the rest of our patients. We understand that emergencies may arise from time to time,
however, if adequate notice is not given, you may be responsible for payment of any non-cancelled
appointments.
Please be aware that all appointments are scheduled with an expectation of time involved. However,
we are not always able to anticipate all of our patients needs. There are times where a wait time
may be involved. We understand you may be anxious, however, please remember we will spend as much
with you as with the remainder of our patients. We will make every effort to inform you of any
potential delays in your appointment time.
CLINIC FORMS
Downloadable Forms
Prior to your first visit, you should download these forms, fill them out completely and bring them
with you:
 Patient Information Form
Patient History Form
Note: The forms above are viewed through Acrobat Reader.
Please bring the following items to your appointment with you:
- All insurance cards that you may have. If your insurance requires you to have a referral from your
primary care physician, you should have this before your visit.
- Any studies, such as X-Ray's or MRI's that you may have previously had
- If another orthopaedic physician has seen you before, or if you have ever previously had
orthopaedic surgery, you should obtain your clinic notes from that physician and your operative
reports and bring them with you.
- If your injury stems from an injury at work then you should bring all information pertaining to
your claim such as: Claim Number, Claim Adjuster, Employers Name, Address and Phone Number, the date
of the injury and the exact circumstances surrounding the injury, and any hospitals or other
physicians who treated you for the injury
- If your injury stems from a motor vehicle accident, you should bring a copy of the liability
insurance involved.
- If your injury stems from an accident at school, you should have your coach fill out the accident
form at the first available opportunity and submit it to our office.
- Please bring a detailed list with accompanying dosages of ALL of your medications you are currently
taking
BILLING INFORMATION
Payment in full is expected at the time of your visit. Exceptions include workers compensation,
Medicare, and preferred insurance. You may contact our office for a complete list of all insurance
plans that we accept. Since most insurance companies do not reimburse the total amount due, you will
be responsible for any charges that are not covered under your plan. For your convenience, we accept
Visa, MasterCard, American Express, cash, or check.
If your injury is a result of a motor vehicle accident or if it is currently involving litigation, you
will still be responsible for you bill at the time of service with your private insurance. We do not
accept liability claims as compensation.
If your question involves a service that Dr. Arnold referred you to such as a local surgery center, or
therapy center, these parties are not associated with AOSM. You should direct all inquires to the
appropriate business offices
If you have questions involving your account, please contact our office and we will be glad to assist you.
PRESCRIPTION REFILLS
If you need a refill on your prescription, you may call our office Monday through Friday from
8:00 a.m. - 5:00 p.m. Please have the name and dose of the medication, the pharmacy with telephone
number to call in to, as well as a number where you can be reached if any questions should arise.
We make every effort to expedite all requests, but please be aware that we are also seeing and treating
patients. All refill requests may take up to 48 hours to be filled. Check with your pharmacy to
determine availability. Refills may not be made after business hours.
EMERGENICIES
If you have a problem after our normal business hours, then please call our office number and the
operator will notify the physician on call with our group to contact you. Please be aware that the
physician you speak with may not be familiar with your circumstances, therefore you should be prepared
to give some background information to your problem.
MEDICAL RECORDS
You may contact our office to request your medical records. Please be specific in your request of such records. Please note that all requests may take up to two weeks to fill.
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